NODs (Notices of Dispute)

Data integrity is something Utilismart prides itself in. In an open energy market, pricing and consumption information is always in flux. Staying on top of the data is what makes the difference when it comes to NODs-Notices of Dispute.

If you have questions on how we manage and administer NODs, ask us.

With our competitors, you may not know about the discrepancy until your preliminary statement is released. Then, you would be required to file a NOD. From the date of issuances of the preliminary statement there would then be 4 business days in which that NOD has to be resolved.

At Utilismart, we don't just resolve NODs, we work on your behalf to prevent NODs altogether.

When our Settlement Experts see a difference between the IESO data and the utilismart^TM data, it can be generally resolved with the IESO before your preliminary statement is published. It's a seamless solution that preempts downstream problem-solving—and the only service provider with this capability is Utilismart.

Should a customer ever have a legitimate NOD, Utilismart will administer the NOD and follow it through until it is resolved with the IESO.