As more information on COVID-19 continues to unfold, we would like to ensure you that our team is continuing to provide reliable and efficient services to our customers. All of our employees are currently working remotely, equipped with laptops including secure VPN and collaboration tools.
Yesterday, Doug Ford, Ontario’s Premier, announced the mandatory closure of all non-essential business effective Tuesday, March 24 at 11:59 p.m. We would like to inform you that this will not affect operations. On March 13 we closed our offices as management made the decision to implement measures to limit the spread of an outbreak and ensure our customer expectations are still being met. Since that time, our employees have been working at home, focusing on their daily initiatives and delivering to you, our customers.
Our Help Desk hours remain the same, and we are available at 1-888-652-0689 or firstname.lastname@example.org.
We will continue to provide updates as necessary.
Thank you again for your cooperation during this time and please share this communication with any of your team that use Utilismart services.